Luxero.win ("we" or "us") operates the Luxero.win website ("Website"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and handling your personal data with care. Please read this Privacy Policy carefully before using our services.

We collect several different types of information for various purposes to provide and improve our Service to you:

• Identity data: Full name, date of birth
• Contact data: Email address, postal address, phone number
• Account data: Username, password (encrypted)
• Transaction data: Competition entries, payments, winnings
• Technical data: IP address, browser type, device information
• Communication data: Emails or messages sent to us

Note: We do not knowingly collect data from persons under 18 years of age.

We collect data when you:

• Create an account on our Website
• Enter a competition
• Make a payment
• Contact us via email or the Website
• Interact with the Website (cookies, logs)

We process your personal data under the following legal bases:

• Contractual necessity – to run competitions and deliver prizes
• Legal obligation – compliance with UK law and regulators
• Legitimate interests – fraud prevention, site security
• Consent – marketing communications (where applicable)

We may contact you with promotional communications only if you have consented. You may opt out at any time by:

• Clicking "unsubscribe" in emails
• Emailing unsubscribe@luxero.win

Note: Opting out does not affect competition-related communications, which are necessary for the service we provide.

We may share your data with:

• Payment processors
• IT and hosting providers
• Legal or regulatory authorities (if required)

Note: All third parties are required to respect data protection laws and use your data only for the purposes we specify.

We do not transfer your personal data outside the United Kingdom or European Economic Area (EEA) unless appropriate safeguards are in place to protect your data.

• Competition and account data: Up to 6 years (legal requirement)
• Marketing data: Until consent is withdrawn

Note: Data is securely deleted when no longer required.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact us at privacy@luxero.win to exercise any of these rights.

We use cookies to operate the Website correctly and analyse traffic and performance. These include:

• Essential cookies: Required for the Website to function
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

You can manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

We use appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Secure servers and data centres
• Regular security assessments

However, no online system is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

We recommend reviewing this page periodically for any changes. Changes are effective when they are posted on this page.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: